UX and Quality Assurance Specialist

Job Title: : UX and Quality Assurance Specialist
Reporting to : Managing Director
Location : London office
Job status : Full time
Placement : Permanent, or 3- to 6-month internship going permanent
Salary : Entry-level
Start Date : Immediately
Confidentiality : Strictly confidential

Your opportunity

We're looking for a dedicated and reliable UX and QA wizard, with a love for impeccable user experience and good planning to join our growing digital company.

As our UX and Quality Assurance Specialist, you will be supporting the overall user experience for visitors, students and graduates, and increase conversion on digital channels.

This is an opportunity to share your enthusiasm for digital technologies, UX design, UX engineering, UX implementation and Quality Assurance, whilst learning all aspects of what makes a great team-player in a multicultural, fast-paced educational environment.

Your responsibilities include:

  • Familiarising yourself with our systems, online platforms and full suite of products, including certifications, add-ons and SaaS solutions
  • Validating and fixing the work from fellow team members
  • UX and instructional design; enhancing tech and educational experiences
  • Complex software engineering and back-end development
  • UX design, development, testing and optimisation
  • Creating new online solutions and automations to enhance UX experience
  • Enhancing technology and educational journeys
  • Enhancing technology and educational journeys
  • Controlling the quality of all deliverables
  • UX testing and quality assurance support
  • Validating the work from fellow team members
  • Working across multiple projects to reach assigned deadlines

The work WILL be challenging… but it will NEVER be boring!

Your qualifications and experience:

  • Understanding of UX and UX principles and their application across digital products and services
  • E-commerce interaction design experience desired

NOTE: While we take into consideration your education, it’s not the only thing that describes your talents. If you think you can do this job, and you can demonstrate it in something you’ve done, then we want to hear from you.

Your strengths and competencies:

We are looking for applicants who can demonstrate:

  • Clean, precise digital design experience across all devices
  • Excellent composition and layout skills
  • Good understanding of typography usage and application
  • Data visualisation and prototyping experience
  • Image editing/manipulation and asset creation
  • Superior control over CSS
  • Good control over HTML and PHP
  • WordPress experience and knowledge
  • Design and development for e-commerce advantageous
  • Experience of building cross-browser and cross-platform compatible solutions, including cross-browser testing
  • Attention to detail and an understanding of user experience (UX)
  • Ability to interact, contribute, communicate well, and present ideas
  • Ability to simplify complex messages with minimalist graphics and images
  • Fast-learning abilities and eagerness to expand your skills
  • Extremely organised and able to work both with a team and independently
  • Effective collaborator with natural planning and cross-checking tendencies
  • Outstanding command of both oral and written English
  • Excellent attention to detial (i.e. did you spot the typo?) and impeccable spelling, grammar and punctuation Very hands-on with a “doer” mindset
  • Extremely competent and comfortable with technology
  • Superior problem-solving abilities and resourcefulness
  • Cooperative and solution-oriented attitude
  • Motivated by communicating with the team and coordinating logistics
  • Ability to align multiple variables in the most coherent and productive way possible
  • Ability to quickly spot and fix inconsistencies in any form of content or structure
  • Both methodical yet creative thinking
  • Ability to adapt and improve methods of working and efficiencies so that any mistakes identified are not repeated
  • Love for technology, science education and marketing is a ‘must’!

Your profile

To be most successful in this role:

  • You understand that every platform prototyping and design decision starts with the user, not the toolkit.
  • When implementing a solution, you want to make each user happier and more productive.
  • You are a gifted UI designer with some coding experience.
  • You’ve got an eye for beautiful layouts. You know what works and what doesn’t, and which graphs, images or tables go well with different pieces of content.
  • You know where buttons and links should go to create a seamless user experience. You’ve also seen what doesn’t work.
  • You love introducing order and structure into everything you touch.
  • You triple-check that anything you create. And then you check again.
  • You enjoy coordinating logistics and planning things in advance. You actively seek input and ideas from others.
  • You talk in HOWs, not ifs, buts or maybes. You get things done. And you work with a smile.
  • Your attention to detail is second to none. You spot that needle in the haystack (or a typo) from a mile.
  • When given a target or goal, you’re able to define the steps needed to make it happen AND you’re able to implement those steps yourself – even if everyone is on holiday.
  • Before solving an issue or providing an answer, you’d investigate all variables, including the emulation of each scenario and how previous similar situations have been handled.
  • When faced with a complex situation involving many factors, you enjoy arranging all the variables in the most coherent and productive way possible.
  • You’re passionate about helping others. You help your family, friends and always want to make time for others where possible.
  • You love collaborating and feedback (however harsh) is always welcome, either from your boss or your peers, because you know it’ll make you even better at your job.
  • When you have a deadline, you respect it. Because others depend on your work.
  • If at first you don’t succeed, you try again. And then again.
  • You’re dedicated, disciplined and committed. You can’t rest until you get it done.
  • You love sharing knowledge and new learnings with others in the team (and company).
  • You thrive with variety, and see it as an opportunity to learn even further.

What’s in it for you?

  • Learning directly from some of the most brilliant minds in science education, digital pedagogies and direct response marketing
  • Professional development alongside our talented scientists, researchers, writers, developers and team members who are also keen to learn, grow and share their knowledge
  • High-impact role where you’ll participate in a variety of multimedia projects
  • Making a meaningful contribution to thousands of students – plus their clients, families and friends!

What we offer

  • Working in our brand-new, riverside London offices
  • Having your own desk and office equipment
  • The chance to truly make a difference
  • Continuing education opportunities
  • Mentorship from leading experts who are pioneering digital technologies
  • Career progression within the organisation

Next steps

If you have the required expertise and wish to be considered for this exciting position, please apply with your CV and a personal statement explaining why you would like to become our UX and Quality Assurance Specialist.

Highlight your passions, skills, and motivations for applying. Tell us how your skills and expertise would contribute to this stellar team. Also include links to any projects or work you have created so we can see proof of your talents.

Apply Now

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Important: This is an in-office position, so please do not apply if you are not already living in or are willing to relocate to London.

For more details, visit our careers page.

Are you a UCL student or alum?
Then please apply via the UCL Careers Team. Thanks!