Frequently Asked Questions

Please click any of the boxes below to view corresponding FAQs
The Nutrition Business Explorer Program is a one-stop solution for all health and nutrition professionals.

The program is designed to give you access to real nutrition science, but we’re also doing it in a way that you can afford so you can grow your businesses at your own pace. You will have access to multiple level 5 and 6 advanced certifications that you can complete one at a time. This way, you are equipped to offer exclusive or multi nutrition services to your clients.

The knowledge you gain once you are a part of the program is personalised, and It’s also real science that is evidence-based, driven by real facts and information.

Learn more here.
The Nutrition Business Explorer Program currently offers 13 (and counting) level 5 and 6 certifications; above 500 templates, calculators, tools, and client materials; client getting bundles; and community support. With a monthly fee of $299, you have access to all these certifications to complete at your own pace.

Available certifications are:

  1. Advanced Stress Management Advisor
  2. Advanced Sleep Management Advisor
  3. Advanced Gut Restoration Nutritional Advisor
  4. Advanced Dietary Supplements Advisor
  5. Advanced Sports and Exercise Nutritional Advisor
  6. Nutritional Therapist
  7. Advanced Child and Brain Development Nutritional Advisor
  8. Advanced Food Allergies and Intolerances Nutritional Advisor
  9. Advanced Research Techniques
  10. Advanced Clinical Weight Loss Practitioner
  11. Advanced Fertility Nutritional Advisor
  12. Detox Specialist
  13. Nutrition for Cancer Prevention and Longevity

It doesn’t matter if you don’t have a previous degree or didn’t complete your education, there are no prerequisites before you can begin any of these certifications. You do not even need a nutrition background. Our certifications in this program are advanced but also provide you with the foundational knowledge you need to become specialised!

Ready to begin? Visit here to sign-up
Yes, you can!

We understand that access to 13+ fantastic certifications at once can get you reeling with excitement. And with many options at your fingertips, it may be difficult to decide how to begin your certification journey.

This is why we have created the option for you to trial the Nutrition Business Explorer Program.

Yes, you read that right. We are giving you an exclusive 7-day free pass to explore all our 13+ advanced specialisations. This means you will have access to several modules in each certification so you can discover the right path for you!

That’s not all, you’ll also receive various helpful growth tips and daily insights as you continue to explore, so you can apply them and make informed decisions.

Start Your 7-day Free Trial Now. No Credit Card Required.
Yes, you can!

Each of our certifications is packed with everything you need to become specialised in that area of study.

  1. You’ll be gaining factual, SCIENTIFIC knowledge from our team of accomplished PhDs and researchers.
  2. Also, Materials Overload! All the tools and resources you need to make learning easy and comfortable are provided for you. This way you are fully equipped with the tools you need to deploy your nutrition business.
  3. Lastly, you become insurable as a nutrition professional after completing one certification!

Once you have completed your certification of interest, you can use that certificate to immediately start building an effective and profitable nutrition practice.

Get started here.
With our Nutrition Business Explorer program, different nutrition career paths are open for you!

You could:

  • Become a Nutrition and Lifestyle Practitioner.
  • Work with families as a Child and Family Practitioner.
  • Help athletes as a Sport and Exercise Practitioner!
  • Be a Diet and Weight Loss Practitioner.
  • Focus on gut health as a Gut Health Practitioner.
  • Improve quality of life as a Stress and Sleep Management Practitioner!
  • Shed light on deficiencies as a Dietary Supplements Practitioner.
  • Work with clients in Cancer Risk Reduction and Ageing.
  • Learn how to research nutrition science!
  • Become a Multi-Service Practitioner and do more!

To learn more about all the exciting career opportunities awaiting, please read this informative article.
A health coach helps clients set and achieve health and lifestyle goals. They do this by partnering with clients and supporting them in their journey towards a variety of long-term health changes that span nutrition, mental health, relationships, and much more. They also help clients in the management of chronic medical conditions that can be overwhelming.
The Health Sciences Academy offers a 20 week professional Health Coaching program that is designed ethically, and goes above and beyond International Coaching Federation (ICF) standards. This equips you to work and perform at a much higher standard than most.

Go here to learn more

Once you are enrolled in the program, you will experience:
  • LIVE weekly classes led by our own Chief Science Educator, Alex Ruani, and Director of Coaching, Philippe Mathijs
  • Focused training painstakingly created by some of the most prestigious individuals in both the health and coaching industries.
  • 91.5 LIVE, instructor-led hours
  • The credibility afforded to ACCREDITED health coaches (instead of cheap online imitations or “fluffy” programs)
Before you can become eligible to enroll for The Health Sciences Academy’s professional Health Coaching program, you must have completed the following:
  • Fundamentals of Anatomy, Pathophysiology and Lifestyle Medicine™ – Level 5
  • The Health Sciences Academy Any Level 5 or above professional specialisation with The Health Sciences Academy
Yes! This program is fully accredited by International Coaching Federation as it is compliant with ICF coaching standards (ICF courses are considered the international gold standard).
At The Health Sciences Academy (THSA), we’ve designed our Professional Health Coaching Program to account for both your passion for helping others, and your need for a financially secure career that allows you to pursue the life you (and your clients) deserve.

Our program equips you to become a Higher tier health coach – individuals who have completed world-class health coaching programs and that have gone through some sort of accreditation process and faced the outside scrutiny of these accrediting bodies.

Click here to see your earning potential after completing THSA’s Professional Health Coaching Program.

These are the various career opportunities awaiting you:
  • You can enter full time employment with Private clinics, Institutional clinics, Universities, Medical Offices, Insurance companies.
  • You can choose to start your own private practice.
  • Or choose to partner with clinics, private or public organisations.
Nutrition, health, wellness, and medical science are changing so quickly that even industry researchers sometimes have difficulty keeping up with the latest discoveries.

This is why strict guidelines are mandating that professionals in these fields (and several others) regularly partake in CPD accredited trainings and programs to stay current.

Continuing Professional Development (CPD) hours are needed to retain your credentials and regularly completing our short courses can help you earn them!
Our continuing education courses are a great way for professionals in the health industry to stay up to date and also get those needed CPD hours!

We offer over 60 short courses and training that will help you stay relevant and maintain your professional certified status.
  • Study at your own pace
  • Access everything online
  • Download, save, or print your PDF workbooks
  • Get links to studies, extra reading materials, and more!

See all our continuing education courses here.
Yes, all our courses have certificates issued after completion.
  • Our free courses are for sharing – they are our way of ‘paying forward’ to a global society and helping others. The paid courses are to teach you the ins and outs of your chosen certification and help you become an expert – to help yourself and others.
  • The free courses are relatively short and can be done in a morning or afternoon (bite-size information), whereas our premium courses typically take a couple of months to complete.
  • The content of our free courses complement our other trainings; even if you’re studying for one of our certifications, the free course may still benefit you!
  • You will receive a certificate of completion with all of our courses (in your name, signed and dated). You can get an Enhanced Starter Nutrition course certificate which comes with accreditation.
  • All courses are on a secure, VIP platform.
The free course is, and always will be, FREE! This is knowledge we feel everyone should know, so you’re welcome to share it with family and friends who can benefit too. We keep it up to date, and we hope you enjoy it!
Click here to register for our Starter Nutrition course (it’s free!)

If you already have an account, simply log in here to access your training.
All our certifications include the following online materials:
  • The full course
  • The interactive experience, including, but not limited to: online questionnaires, polls, scoring, feedback forms, presentation viewer (for the lesson materials) and videos (where relevant), quizzes, exams, etc.
  • All extra, supporting PDF files that you can download and save for offline viewing
  • Client Materials (templates you can use for your own clients, for Advisory courses only)
  • Frequently Asked questions, administrative questions and Learner’s Guide
  • Online note-taking facility
  • Your certificate (see here)
  • Your results and scores
  • Your online badge
  • Learner Services and Tutor Services support

You can see an overview on our Getting Started pages here.

These extras are entirely optional and not required to complete your course. They include:
  • A full printed pack including UK and worldwide delivery by courier
  • Professional add-on module for additional professional registration, CPD evidence and enhanced certificate
  • Detailed Academic Transcript with credit hours (for Advisory courses only)
  • The Health Sciences Academy Clinic Toolkits™ (automated, intelligent forms for your practice)
  • We also have over 60 Continuing Education  trainings in our THSA Lab

If you have any questions, please don’t hesitate to contact us. There’s a lot more information that we can share, dependent on your specific circumstances/background.
You can start, pause and finish whenever it suits you!
  • You’re fully in charge and our teaching method works around your schedule
  • There are no deadlines and your course does not expire
  • Average completion rate: 2-3 months

Certifications can take between 60-90 study hours.

The length of your study depends on:
  • Your background, experience and existing knowledge
  • How much time you want to devote. Whether you can free up 1 hour per week or binge-study for 10 hours per day, it’s all possible!
  • How much time you’ll end up spending in the underlying scientific research and links you find in your course

Our students can get quite immersed in and “addicted” to the content, so the average completion time is between 2 and 3 months.

However, you may finish quicker or just take it a bit slower – especially if you’ve got other commitments like work, other studies etc. It’s entirely up to you.
Once you’re enrolled, your training won’t expire.

Moreover, our certifications come with lifetime access so you’ll benefit from all future updates!
All courses come with a certificate. You see the following on your certificate:
If the name on your certificate is incorrect, or perhaps you’ve changed names, don’t worry this can be easily adjusted.

Simply contact us here and we’ll help you. Please note that we may ask you for additional identification.
Your certificate of completion is generated on-the-fly for you and can be downloaded online.

After you have passed your exam and completed the final steps, click here to view and download your certificate.

Please note that there are different types of certificates:
  • Standard Certificates – provided free-of-charge with any certification
  • Enhanced Certificates – these are optional (cost involved) and come with additional details and/or services
  • Lab Certificates – these are provided when you complete training from the THSA Lab
Yes, you can get insurance once you’ve completed an Advisory (‘Level 5’) course.

In the final module of your training, we teach you about insurance requirements and show you how you could get insurance.

We also have special professional membership and insurance arrangements for the following countries:

Austria, Australia, Belgium, Canada, Channel Island, Denmark, Estonia, France, Germany, Gibraltar, Greece, Iceland, Ireland, Isle of Mann, Latvia, Liechtenstein, Luxembourg, Malta, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, United Kingdom (England, Wales, Scotland, and Northern Ireland), United States of America.

Other countries and regions are under discussion, where you will have to find professional indemnity and personal liability insurance for your business yourself.

The costs of membership registration and insurance are not included in the cost of your course.
We will know who is really doing the work!

Your entire course is online. We have very advanced technology in place to know that it’s really you and that you have truly earned your certificate:
  • Personal Strategy Questionnaire
  • Online quizzes
  • The final exam
  • IP-address checks
  • Name change alerts
  • Address change alerts
  • Email change alerts
  • Final steps validations
  • Electronic signature

As long as you do what you’re here to do – to learn to help yourself and others – you have nothing to worry about!

Fraudulent behaviour or misuse will be reported to your local authorities.
A badge is another way to show off your new certification!

Badges are an exciting and innovative way for our graduates to show off their certifications. See yours here.

Once you’ve graduated, you can place your badge on anything you want:
  • your business cards
  • website
  • marketing material
  • document letterhead, etc.

It’s entirely up to you!

Graduates who have completed a certification are given (at no charge) a special ‘pack’ which comes with different badge sizes for online and print use.

Badges can only be obtained after you’ve graduated, not before. It signifies your achievement.
Once you’ve graduated, you can view your certificate online.

The benefits of having your certificate online are:
  1. They are of extremely high quality
  2. You can save it for later;
  3. You can print it yourself;
  4. It’s easy to give it to a local, professional printer company who can make it look stunning for a small fee (saving you significant costs)
  5. Easily shared with others

Our recommendation is to:
  • Save your high-definition certificate and
  • Hand it over/send it to a professional printer firm

There are so many online printer services these days that you don’t even have to leave the house!
Firstly, welcome!

You have received a welcome email, however, there’s always a chance that the email went to your “junk” or “spam” or “Promotions” folder or somewhere other than your inbox.

Some services (Hotmail, Live or MSN especially) can be rather overprotective sometimes, so make sure to double-check your other folders.

To ensure delivery of our emails in future, have a look at our “whitelisting” tips here.


If you have any other questions or issues, please contact us here and we’ll help get it sorted!
To enjoy the best possible learning experience, we recommend using Chrome or Firefox as your default browser.

Visit this website (opens an external link in a new window) to see the latest browsers and their versions.

Please note that The Health Sciences Academy is browser-independent and all major browsers should work: Chrome, Safari, Internet Explorer, Firefox.

Older versions of these browsers may not support all the interactive features on our site, so it’s always best to upgrade your browser to the latest version for a better internet experience in general.
Passwords are automatically generated by the system.

Don’t worry, if you’ve lost yours you can reset the password yourself.

It’s very easy. This is how it works:

1. Go to the reset password link
  • If you forgot your username, simply type your email address instead

2. An email will be sent to you with a new password, plus a reminder of your username. Check your spam folder(s) in case it doesn’t end up in your inbox.

3. Click on the link at the bottom of the email to be directed to the course login!

Note: you can store your new password in your browser’s memory by ticking the ‘Remember Me’ box, but bear in mind that each browser behaves differently and if you’re using multiple devices that you have to re-program each device with your new password. Also, see some further tips below.

What if my password reset didn’t work?

Rest assured, the password reset system is flawless. So if the password reset didn’t work for you, for whatever reason, we’ve got a couple of tips that should solve any issue you’re experiencing and get you back right in!
  • If you copy-and-paste your new password, avoid copying any spaces before or after the password. Our system (and frankly any system!) will recognise these as separate characters.
  • When typing your password manually, be aware that the password is case sensitive.
  • Some browsers override your new input with your old saved password. There is a way around that:
    • Clear the username field and type your username
    • Clear the password field and type your password (remember, it’s case sensitive)
    • DO NOT USE THE ENTER KEY. Instead, tick the “remember me” and then click with your mouse on the login button (or tap the login button with your finger if you’re using a touchscreen device). This will override the browser settings.

Further password trouble-shooting
  1. Test your password by starting a Private Browsing (or Incognito) session with your browser. Right-click on the browser icon – there will be an option in the menu.
  2. Clear your browser cache completely (this will mean you also lose your login data for other sites, so be careful!!). You’d follow the same instructions detailed in our “somethings is not right” FAQ, but you’d simply tick a couple more options. You can clear your cache and cookies without any issue. Use other options at your own risk!

If nothing works…

contact us right away and we’ll help you. This solves it 10/10 times because we’ll guide you more specifically.

Please be aware that it may, of course, take us a moment to get back to you. So if you’re in a hurry, try the above steps first.
When you study with The Health Sciences Academy, you can showcase this with your contacts on LinkedIn!

Click here to edit your profile. What we’re going to do is add credentials to your name.

Simply follow these steps:
  1. Click the “Me” icon in the navigation bar at the top of your LinkedIn homepage.Shape
  2. Click View profile.
  3. Click Add profile section under your profile image.
  4. Click the Arrow icon next to Accomplishments.
  5. Next to Courses, click the Add icon.
  6. Complete the prompted fields
    1. Course Name - Name of the training that you are taking with The Health Sciences Academy.
    2. Number - you can leave this blank (it’s not required or useful)
    3. Associated with - choose one of the roles or skills that your training is relevant to (optional as well)
  7. Click on Save.
There are several things you need to know about a quiz.

What does a quiz do?

A quiz is there not only as an assessment before you can move onto the next module but also a way to remind you what you have learned and focused on the key takeaways.

Where to find your quiz?
  • Each quiz is at the end of each module (that means scrolling down the page all to the end)
  • At the end on your module page you’ll see a blue button, like this:

How does a quiz work?

Each quiz is automatically calculated, so you don’t have to wait for us and can continue to the next module whenever you want to.

There are two things you can do:

  • View the module quiz is to submit your answers and have the system calculate your score
  • Reset module to remove your answers and retake the quiz (needed if you did not obtain the correct score)

  • You need to score 80% or more before you can continue.
  • Your final exam is a huge quiz!

If you run into any issues and need help, we are unable to provide any answers. However, if you save your quiz we can see your answers and point you to the relevant units in your learning materials if you’re running into trouble.
Once you have graduated, you can show your credentials with The Health Sciences Academy on LinkedIn.

Click here to edit your profile. What we’re going to do is add credentials to your name.

Simply follow these steps:
  1. Click the “Me” icon in the navigation bar at the top of your LinkedIn homepage.Shape
  2. Click View profile.
  3. Click Add profile section under your profile image.
  4. Click the Arrow icon next to Accomplishments.
  5. Next to Certifications, click the Add icon.
  6. Complete the prompted fields.
    1. Certification Name - The name of the certification you have completed
    2. Certification Authority - The Health Sciences Academy (start typing and LinkedIn will auto-complete it)
    3. License Number - You can get this from your online portal, as follows:
      1. Click the ‘Download’ button below your certificate here:
      2. You can now see the license number inside your certificate’s URL:
    4. From Date - select the month and year when you graduated from your certification with The Health Sciences Academy
    5. Select “This certification does not expire” (because it won’t!)
    6. Certification URL -
  7. Click Save.

Sometimes, internet browsers accumulate data over time (also called “cache”) and this eventually could cause issues. Depending on which browser you’re using, you may try the following.

Instructions for clearing the cache
  • Below you can find detailed instructions for:
    • Firefox
    • Chrome
    • Internet Explorer
    • Opera
    • Safari
  • If your browser is not in this list, try this page (external link, opens in new window).

Note: if the below instructions did not work for you, try also clearing your cookies.

  1. At the top of the Firefox window, click the Firefox button, go over to the History menu and select Clear Recent History. You can also use the combination CTRL+SHIFT+DELETE.
  2. Select how much history you want to clear:
    1. Click the drop-down menu next to Time range to clear to choose Everything.
    2. Next, click the arrow next to Details to select exactly what information will get cleared.
    3. Choose Cache only (the rest is not required for this procedure)
  3. Click the Clear Now button.
  4. Force a refresh of the page with CTRL-F5.

  1. Click the Chrome on the browser toolbar.
  2. Select Tools.
  3. Select Clear browsing data.
  4. In the dialogue that appears (if it doesn’t or you can’t find it, try the combination CTRL+SHIFT+DELETE), select the tickboxes for the types of information that you want to remove.
  5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to ensure you clean everything.
  6. Select Empty the cache only (the rest is not required).
  7. Click Clear browsing data.

Internet Explorer
  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history…. or use CTRL+SHIFT+DELETE alternatively.
  2. Make sure to check Preserve Favorites website data and check both Temporary Internet Files, then click Delete.
  3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.

  1. Click on the Opera icon (top left of the window), then Settings  > Delete Private Data….
  2. Choose Delete entire cache only (the rest is not required for this procedure).
  3. Click on the Delete button.

  1. In the Safari menu bar, click the Safari option.
  2. Select Preferences.
  3. In the Preferences window, click the Advanced tab.
  4. At the bottom of the window, select the Show Develop menu in menu bar checkbox.
  5. Return to the Safari menu bar and click the Develop option.
  6. Select the Empty Caches link.
  7. Try resetting your cookies as well.

There are times when a browser can get out of sync with the server, and when you clear your cookies as well this likely solves most other issues.

Note: bear in mind that when you clear your cookies, that you’ll be instantly logged out of any sites you were logged into with your browser. Simply log in again and continue as you were.
Training Nutritionists of the Future™
© Copyright The Health Sciences Academy. The content, graphs and charts on this page have been exclusively prepared for The Health Sciences Academy and its prospect students, existing students and graduates. None of the content on this page and website may be reproduced, copied or altered without our explicit permission. Criminal and legal penalties for copyright and other infringement apply. All Terms and Conditions apply.
The Health Sciences Academy® is the world’s largest 100% science-based, nutrition-focused online educational institution.
✔ helping health and wellness professionals grow successful client practices
✔ raising industry standards since 2012 through personalised nutrition science
© Copyright The Health Sciences Academy. The content, graphs and charts on this page have been exclusively prepared for The Health Sciences Academy and its prospect students, existing students and graduates. None of the content on this page and website may be reproduced, copied or altered without our explicit permission. Criminal and legal penalties for copyright and other infringement apply. All Terms and Conditions apply.


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